Trust & safety
Privacy Policy
How MyEvia processes account, Chat, generation, payment, support, and minimal adult-access data.
Product policy version: Adult Access 20A ยท Last updated August 28, 2026
Data we process
- Account and security data, profile choices, Chat messages and Prompts, uploads, generated content, support requests, and service diagnostics.
- Payment providers process payment credentials. MyEvia receives transaction, order, subscription, and entitlement results needed to operate billing.
- We use data to provide the service, secure accounts, prevent abuse, fulfill purchases, provide support, and meet legal obligations.
Adult-access data minimization
Phase 20A has no connected third-party age-verification provider, so the current policy does not require verification. This does not mark an account as verified. MyEvia does not receive or store ID documents, ID numbers, selfies, liveness video, face templates, biometric images, or a full date of birth for adult admission.
- The minimum account record is an age status, policy region, provider name and opaque decision reference when applicable, verification and expiry timestamps, policy version, and registration-declaration trace.
- We do not record which adult character, media, Prompt, Chat, Store item, or URL a person was trying to access when admission was denied.
Retention, sharing, and international processing
We retain information only for service, security, billing, dispute, and legal needs, then delete or de-identify it according to the applicable schedule. Service providers may process data in other countries under contractual and legal safeguards. We do not sell raw identity or biometric verification material because we do not collect it in 20A.
Your choices and rights
Use Settings to update supported profile information, manage notification preferences, and revoke any future adult-access status. Data export and account-closure self-service are currently unavailable; contact Support for data-rights requests. You may also file a Report.